At Glamara, we partner with major international carriers including FedEx, SF Express, DHL, UPS, and EMS, who work alongside local couriers to ensure safe and reliable delivery—direct to your door. We proudly offer flat-rate worldwide shipping.
You will be charged once your order is placed.
All payments are subject to verification and approval before shipping. This process may take several days to complete.
To help prevent fraud, orders with incorrect billing details or requiring additional verification may be delayed or cancelled.
We require between 2–5 business days on average to fulfill your order and prepare it for shipment.
Delivery times typically range from 5–12 business days after dispatch, depending on your location and local carrier performance.
During high-volume periods (major holidays, peak sales, or limited-stock items), processing times may extend up to 10 business days.
Once your order has entered the shipping process, we are unable to make changes (including address updates). Orders are shipped only to the address provided at checkout.
We ship Monday through Friday. Orders are not shipped on weekends or holidays.
Orders with multiple items may be shipped separately depending on stock availability and manufacturing partner locations.
All orders include a tracking number. You will receive this via email once your order is dispatched to the carrier.
Some carriers may take several days to update tracking information in their system.
If it has been more than 5 business days since your order was placed and no tracking updates are available, please contact us at support@glamarastore.com.
International shipments may be subject to import duties, taxes, or customs clearance fees, which are applied once the shipment reaches your country.
These charges are the responsibility of the recipient.
Glamara has no control over these fees and cannot predict their cost.
If a shipment is refused and returned, the customer will be responsible for all related import taxes and return shipping costs.
Customs policies vary widely—please contact your local customs office for more information.
Glamara is not responsible for lost, stolen, or damaged packages once the carrier confirms delivery.
If tracking shows your package as delivered but you did not receive it, please file a claim directly with the carrier.
For damage claims, you must notify us within 48 hours of delivery using the timestamp information from the carrier’s tracking system. Claims reported outside this timeframe may not be honored.
Customers are responsible for providing an accurate shipping address at checkout.
Once an order has been processed, we cannot update or retrieve it to correct an address. Please double-check your details before submitting your order.
We value your feedback and are committed to continuous improvement. For questions, concerns, or suggestions, please contact us at: